Software Development
The Works, Inc.
Built internal software systems to expedite eviction settlement processes, heirs' property programs, and program reporting. Streamlined case management workflows and automated data collection, enabling the organization to serve significantly more clients while reducing manual administrative overhead.
Law Center for Better Housing
Conducted comprehensive process mapping and implemented automation solutions that transformed case management workflows. Reduced manual data entry, improved case tracking capabilities, and enhanced reporting systems for better program outcomes measurement.
Mid-Atlantic Innocence Project
Developed efficient workflow management systems and new data collection tools to produce insights about wrongful convictions. Automated document processing and created dashboards for tracking case progress and outcomes.
Root Change
Developed internal AI Slack bot to engage with organizational documents and improve knowledge management. Implemented natural language processing solutions to enhance information retrieval and organizational learning.
HopeWorks
Guided case management system selection process and supported data team development initiatives. Provided strategic consulting on technology adoption and staff capacity building for data-driven programming.